Control Room Operators

Employer Information
Ecofleet Solutions Ltd
About Ecofleet Solutions Ltd
Ecofleet Solutions Ltd
is a government-owned company mandated to transform and modernize public transport service delivery in the City of Kigali. Its mission is to enhance efficiency, reliability, and accessibility of the transport system through data-driven planning, route optimization, fleet management, and close coordination with stakeholders. By setting and enforcing service standards, Ecofleet ensures that Kigali’s growing population has access to safe, reliable, and commuter-friendly transport services.The company plays a strategic role in managing the city’s bus fleet, including planning renewals to maintain a modern and efficient system, while embracing green mobility solutions such as electric buses to align with Rwanda’s climate goals. Technology underpins Ecofleet’s operations through intelligent transport systems (ITS), GPS tracking, digital performance dashboards, and automated inspections that improve transparency and responsiveness. In addition, Ecofleet oversees shared transport infrastructure—depots, terminals, and bus stops—and manages a unified digital fare collection system that promotes cashless payments, standardizes fares, and ensures accountability. Together, these efforts position Ecofleet as a central driver of Kigali’s sustainable, smart, and integrated public transport future.
Key Responsibilities
Key Responsibilities
- Monitor real-time bus movements using GPS and surveillance tools.
- Detect and flag signs of fare evasion, ticket fraud, or undeclared earnings.
- Identify suspicious route deviations, prolonged stops, or skipped trips.
- Alert field inspectors to verify and follow up on suspected revenue leakage.
- Maintain detailed logs of operational irregularities and potential fraud cases.
- Generate daily reports highlighting revenue concerns and driver conduct.
- Support investigations into financial misconduct with proper documentation.
Minimum Qualifications & Experience
Main qualifications are:
- Education: Diploma or degree in Transport Management, ICT, or a related field.
- Experience: At least 2 years in transport monitoring, dispatch, or control room operations.
- Preferred: Specific experience with fleet tracking tools and fare collection systems.
How to apply
Interested candidates
are invited to submit their applications via email to careers@ecofleet.rw. All application documents must be compiled into one single folder/file labeled with the subject of the position applied for. Applications must include: a cover letter addressed to Aubin RUKERA – Chief Executive Officer, Ecofleet Solutions Ltd, a detailed Curriculum Vitae (CV), certified copies of academic and professional certificates, and contact details of three (3) previous supervisors.;Application deadline: 3rd July 2026.;Only candidates who meet the required qualifications and relevant experience will be shortlisted and contacted for interviews.;Ecofleet Solutions Ltd reserves the right to close or withdraw this advertisement at any time once a sufficient number of applications have been received.;Done in Kigali, 19th June 2026
Summary
Location: Kigali
Field: Other Jobs
Type: JOB
Required Documents: CV, Application Letter
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