IT Help Desk Officers

Employer Information
Rwanda Information Society Authority (RISA)
Responsibilities
responsibilities are
- Perform timely curative and preventive maintenance of ICT equipment
- Technical support services for ICT Infrastructure such as desktops and mobile clients, servers, operating systems, storage in the courts
- Train the end users on the use of up-to-date IT tools and facilities
- Train the court users on proper use of ICT equipment and applications and oversee the use of applications in the court
- Work together with other ICT staff especially on networking and systems administration to ensure the smooth running of court IT work related
- Monitor and maintain performance of ICT services ensuring adequate capacity and availability of services taking both proactive and reactive action when required.
Major Requirements
Qualifications
- Advanced diploma in Software Engineering
- 0 Year of relevant experience
- Advanced diploma in Computer Science
- 0 Year of relevant experience
- Advanced diploma in Computer Engineering
- 0 Year of relevant experienceAdvanced diploma in Information and Communication Technology
- 0 Year of relevant experience
- Advanced diploma in Electronics and Telecommunication Engineering
- 0 Year of relevant experience
- Bachelor's Degree in Software Engineering
- 0 Year of relevant experience
- Bachelor's Degree in Computer Science
- 0 Year of relevant experience
- Bachelor's Degree in Computer Engineering
- 0 Year of relevant experience
- Bachelor's Degree in Information and Communication Technology
- 0 Year of relevant experience
- Bachelor's Degree in Electronics and Telecommunication Engineering
- 0 Year of relevant experience
- Advanced Diploma in Information Management System
- 0 Year of relevant experience
- Bachelor's degree in Information Management system
- 0 Year of relevant experience
Summary
Location: Kigali
Field: Other Jobs
Type: JOB
Required Documents: CV, Application Letter
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