FMS Product Officer

Employer Information
Ecofleet Solutions Ltd
About Ecofleet Solutions Ltd.
Ecofleet Solutions Ltd
is a government-owned company mandated to transform and modernize public transport service delivery in the City of Kigali. Its mission is to enhance efficiency, reliability, and accessibility of the transport system through data-driven planning, route optimization, fleet management, and close coordination with stakeholders. By setting and enforcing service standards, Ecofleet ensures that Kigali’s growing population has access to safe, reliable, and commuter-friendly transport services.The company plays a strategic role in managing the city’s bus fleet, including planning renewals to maintain a modern and efficient system, while embracing green mobility solutions such as electric buses to align with Rwanda’s climate goals. Technology underpins Ecofleet’s operations through intelligent transport systems (ITS), GPS tracking, digital performance dashboards, and automated inspections that improve transparency and responsiveness. In addition, Ecofleet oversees shared transport infrastructure—depots, terminals, and bus stops—and manages a unified digital fare collection system that promotes cashless payments, standardizes fares, and ensures accountability. Together, these efforts position Ecofleet as a central driver of Kigali’s sustainable, smart, and integrated public transport future.
Role Summary
The Platform & User Experience (UX) Officer
The FMS Product Officer is responsible for the development, optimization, and performance of Ecofleet’s Fleet Management System (FMS) and related digital platforms. Reporting to the CDXO, the role ensures that fleet technology solutions (GPS, telemetry, dispatch, and analytics systems) effectively support operational efficiency, safety, and customer experience.
Key responsibilities
Key responsibilities are
- Own the FMS product lifecycle: requirements gathering, development, testing, deployment, and improvement.
- Translate operational needs (routing, scheduling, maintenance, driver behavior) into system features and enhancements.
- Work with vendors, developers, and internal IT teams to implement and maintain FMS solutions.
- Monitor system performance, uptime, and data accuracy (GPS tracking, telemetry, fuel/energy usage, vehicle health).
- Develop dashboards and reports to support operations, finance, and executive decision-making.
- Ensure integration of FMS with other systems (finance systems, ticketing, customer platforms, charging infrastructure).
- Support digital rollout initiatives including driver apps, dispatch tools, and control room systems.
- Train and support users (operations teams, dispatchers, fleet managers) on FMS tools and best practices.
- Identify system gaps and propose enhancements to improve efficiency, safety, and service delivery.
- Ensure data governance, security, and compliance with internal and external requirements.
Indicators of Success
Indicators of Success are:
- High system uptime and reliability of FMS platforms.
- Accurate, real-time fleet visibility and reporting.
- Increased operational efficiency through system-driven insights (routing, utilization, maintenance).
- Strong user adoption and satisfaction across operational teams.
- Seamless integration between FMS and other digital systems.
- Data-driven decision-making enabled at operational and executive levels.
Qualifications & Experience
Main qualifications are:
- Bachelor’s degree in information systems, Computer Science, Engineering, or related field
- 3–5 years’ experience in product management, fleet systems, or digital operationsExperience with fleet management systems, transport operations, or logistics platforms
- Experience working with GPS/telematics systems and real-time data platforms
- Certification in Product Management, Agile, or related methodologies
- Experience in system integrations and working with vendors
- Strong skills in data tools and visualization platforms
How to apply
Interested candidates
are invited to submit their applications via email to careers@ecofleet.rw. All application documents must be compiled into one single folder/file labeled with the subject of the position applied for. Applications must include: a cover letter addressed to Aubin RUKERA – Chief Executive Officer, Ecofleet Solutions Ltd, a detailed Curriculum Vitae (CV), certified copies of academic and professional certificates, and contact details of three (3) previous supervisors.;Application deadline: 10 May 2026.;Only candidates who meet the required qualifications and relevant experience will be shortlisted and contacted for interviews.;Ecofleet Solutions Ltd reserves the right to close or withdraw this advertisement at any time once a sufficient number of applications have been received.
Summary
Location: Kigali
Field: Other Jobs
Type: JOB
Required Documents: CV, Application Letter
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