Description

Are you ready to take on a vital role in enhancing healthcare standards in Rwanda? The Rwanda Social Security Board (RSSB)

is seeking a proactive and results-oriented Senior Officer, Contracting & Partnership Management. If you are committed to fostering strategic alliances and ensuring effective contract management, this is the opportunity for you!

About RSSB

The Rwanda Social Security Board (RSSB)

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).;As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 3 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.;If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

Key Duties and Responsibilities

• Support the development and implementation of strategies for identifying and establishing partnerships with Health Service Providers (HSPs) under the Medical Insurance Scheme, in alignment with RSSB’s strategic objectives.
• Evaluate potential health service providers to ensure alignment with RSSB’s mission, values, and strategic priorities.
• Oversee the entire contract management process, including contract drafting, review, execution, amendments, and renewals.
• Prepare, review, and manage provider contracts and agreements, ensuring legal soundness, clarity of obligations, and alignment with RSSB policies and regulatory requirements.
• Maintain accurate and comprehensive records of provider contracts, accreditation documents, amendments, and related correspondence to ensure transparency and accountability.
• Monitor compliance of contracted providers with contractual obligations, tariffs, clinical standards, and regulatory requirements under the Medical Insurance Scheme.
• Establish and track key performance indicators (KPIs) to assess provider performance, service quality, and claims behavior, to improved member experience.
• Collaborate with claims management, inspection, compliance, and legal teams to address issues related to provider adherence to scheme guidelines.
• Conduct risk assessments related to provider partnerships and contracts, including risks associated with fraud, overbilling, service quality concerns, or non-compliance, and recommend mitigation measures.
• Facilitate ongoing engagement and maintain relationships with health service providers and other stakeholders to address operational challenges, communicate policy updates, and strengthen collaboration.
• Analyse provider performance data, service utilisation patterns, claims trends, and partnership performance to inform strategic decisions and improve provider network management.
• Prepare periodic reports summarising provider contract performance, compliance levels, partnership outcomes, and recommendations for management review.
• Conduct research on healthcare provider networks, contracting models, and best practices in health insurance provider management to support continuous improvement of the Medical Insurance Scheme operations.

Qualifications and Experience

Qualifications and Experience

• Bachelor’s Degree in Business Administration, Law, Public Administration, Nursing, Allied Health Science or a related field, with at least 3 years of relevant experience in Health Service Providers contract management or partnership development
• Proven experience in negotiating and managing contracts in a public or private Health sector environment is highly desirable
• Strong understanding of the Rwandan Health Sector, and legal and regulatory frameworks governing contracts and partnerships.