About us

KARISIMBI SACCO NYABIHU

is a District Savings and Credit Cooperative (D-SACCO) established following the consolidation of 12 Umurenge Savings and Credit Cooperatives (U-SACCOs) operating within Nyabihu District, in accordance with the Government of Rwanda SACCO’s consolidation framework with the supervision of the National Bank of Rwanda(NBR) and MINECOFIN.

Key Responsibilities

Under the supervision and guidance of the Branch Operations Officer, Teller has the following main responsibilities:

• To work diligently on the assigned work on time and to produce results
• To comply with the instructions of the employer or his/her representative
• To take good care of and manage the equipment assigned to him/her in his/her work
• To be at work and respect working days and hours
• To maintain the confidentiality of work
• To provide basic identification documents before starting work
• To follow the principles and codes of conduct governing the business activities of the Cooperative
• Welcomes members/customers, provides advice and recommendation where to find the right contact person
• Handles complaints professional and provides a courteous approach to resolving complaints
• To perform other duties that do not conflict with the laws and regulations required by the supervisor or his/her superior authority.

Qualifications & Experience required

Qualifications & Experience required

• At least secondary education (A2) in related domain.
• Excellent service orientation and attention to details regarding the atmosphere in the SACCO.
• Good communication and interpersonal skills.
• Two years’ experience in customer care services.
• Excellent multi-tasking skills and be able to function under pressure.
• Excellent negotiation skills and be able to influence people.
• Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times.

How to apply

All interested and qualified candidates are invited

to submit their applications with a Motivation;letter addressed to the chairperson of the Board of Directors (indicating their motivation, suitability, knowledge and experience), Updated CV, copies of their academic, professional and training certificates and copies of National ID cards or passports to KARISIMBI SACCO NYABIHU Head Office not later than 07th September 2026 at 17:00 pm.