Description

Mantis Kivu Marina Bay Hotel

, a premier four-star hospitality destination located on the shores of Lake Kivu in Rusizi District, Rwanda, is seeking dynamic, customer-focused, and service-oriented professionals to join our Food & Beverage team.

Key Responsibilities

Key Responsibilities

• Develop and implement sales and marketing strategies to achieve hotel revenue targets.
• Identify and secure new business opportunities in corporate, government, NGO, travel trade, and leisure market segments.
• Maintain strong relationships with existing clients and key stakeholders.
• Conduct regular sales calls, client visits, and promotional activities.
• Prepare sales reports, market intelligence, and competitor analysis.
• Coordinate marketing campaigns, social media activities, and promotional events.
• Represent the hotel at trade fairs, exhibitions, and networking events.
• Assist in the preparation of annual sales budgets and business plans.
• Ensure effective follow-up on leads, inquiries, and client feedback.

Minimum Requirements

Qualifications

• Bachelor's Degree in Marketing, Business Administration, Hospitality Management, or a related field.
• Minimum of 2 years' experience in sales and marketing, preferably within the hospitality industry.
• Strong communication, negotiation, and customer relationship management skills.
• Proficiency in Microsoft Office applications.
• Knowledge of hotel reservation systems and digital marketing platforms is an added advantage.
• Ability to work independently and achieve sales targets.
• Valid driving license is an added advantage.
• Fluency in English, French, and Swahili (both spoken and written) is mandatory.

How to apply

Applications should be submitted via email to hrofficer@mantiskm.com then cc: fb@mantiskmb.com with the subject line indicating the position applied for (e.g., Application for Waiter Position or Application for Bartender Position).

• Application letter addressed to the General Manager.
• Updated Curriculum Vitae (CV).
• Copies of academic and professional certificates.
• Copy of National ID.
• At least two professional references.