Description

Mantis Kivu Marina Bay Hotel

, a premier four-star hospitality destination located on the shores of Lake Kivu in Rusizi District, Rwanda, is seeking dynamic, customer-focused, and service-oriented professionals to join our Food & Beverage team.

Key Responsibilities

Key Responsibilities

• Welcome and serve guests in a professional and courteous manner.
• Take food and beverage orders accurately and ensure timely service.
• Set up and maintain restaurant, bar, and event service areas.
• Ensure guest satisfaction by responding promptly to requests and complaints.
• Maintain cleanliness and hygiene standards in all service areas.
• Comply with hotel policies, service standards, and health & safety regulations.

Minimum Requirements

Qualifications

• Diploma or Certificate in Hospitality, Hotel Management, Tourism, or related field.
• Minimum of one (1) year experience in a reputable hotel, restaurant, or hospitality establishment.
• Strong customer service and communication skills.
• Ability to work flexible shifts, including weekends and public holidays.
• Good command of English
• knowledge of French and/or Kinyarwanda is an added advantage.
• Positive attitude, teamwork spirit, and professional appearance.

How to apply

Applications should be submitted via email to hrofficer@mantiskm.com then cc: fb@mantiskmb.com with the subject line indicating the position applied for (e.g., Application for Waiter Position or Application for Bartender Position).

• Application letter addressed to the General Manager.
• Updated Curriculum Vitae (CV).
• Copies of academic and professional certificates.
• Copy of National ID.
• At least two professional references.